🎌 Kiroku 記録
Official Support & Help Center

How can we help you?

Have questions about your Kiroku account, Taste Match™, or need help with a report? We're here for you.

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MyAnimeList Sync Assistance

To connect your account, head to Settings → Connect MyAnimeList. After authenticating securely via MAL OAuth in your browser, your anime and manga watchlists will automatically synchronize in the background.

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How Taste Match™ Works

Taste Match compares your scores, completed titles, and genre affinities with other users using Pearson correlation and cosine similarity. Tap the Taste Match card on any user's profile to explore your synergy!

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Reporting Objectionable Content

Kiroku enforces zero tolerance for harassment. Tap the three dots (···) on any comment or profile to report it. Items with 3 reports are quarantined immediately, and reviewed by a moderator within 24 hours.

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Deleting Your Account & Data

You can permanently delete your account at any time directly in the app via Settings → Account → Delete account. This permanently revokes all third-party tokens and removes your personal data immediately.

Frequently Asked Questions

How do I change my theme or avatar?

Open the Settings screen from your profile. You can switch between Light, Dark, or System mode, and tap on your avatar to choose from 12 iconic anime avatars.

Why are some anime covers blurred?

Kiroku has a built-in sensitive content filter enabled by default. To unblur mild suggestive covers, visit Settings → Content & Moderation and toggle off the "Blur Sensitive Covers" option.

How do I export or share my Taste Match Story Card?

Visit any friend's profile with whom you have scored compatibility. Tap the "Share Match Card" button to generate an Instagram/WhatsApp story card with your soulmate score!

Still need assistance?

Send us an email at support@kirokuapp.com. We reply to all inquiries within 24 to 48 hours.